Customer care

Care, from our hands to yours.

Everything about shipping, returns and finding your perfect fit. Still unsure? Write to us · we answer personally.

01

Shipping

Processing

Orders are prepared with care and dispatched within 1–2 business days from our studio in Barcelona.

Spain & Portugal

2–4 business days. Free on orders over €100.

European Union

3–6 business days. Free on orders over €100.

Rest of the world

5–10 business days. Duties and taxes are calculated at checkout where available.

Tracking

Every order ships with a tracking link, sent to your email as soon as your parcel leaves the studio.

02

Returns & exchanges

30 days, always

You have 30 days from delivery to request a return or exchange. No questions, no forms to justify.

Condition

Pieces must be unworn, unwashed, with hygienic liner and tags attached. Try on over your own underwear, always.

How to start

Write to us through the contact form or reply to your order confirmation email with your order number. We reply within 24 hours with a return label.

Refunds

Refunds are issued to the original payment method within 5–7 business days of the return arriving at the studio.

Exchanges

Size not right? We ship the new size first, so you are never without your bikini in summer.

03

Find your fit.

This is the base of our size chart, but every body is unique and fit can vary depending on anatomy. If you have any questions, get in touch and we will help you choose.

Top / Sutiã

SizeBraBust (cm)
S (P)36-3881-88
M40-4289-96
L (G)42-4497-100
XL (GG)46101-105

Bottom / Calcinha

SizeWaist (cm)Hip (cm)
S (P)58-6286-94
M66-7594-105
L (G)75-82106-110
XL (GG)82-115110-115
  • Brazilian cut · briefs sit higher on the hip and cheekier at the back.
  • Between two sizes? Take the bigger one: Brazilian cut runs smaller than standard European sizing.
  • Tops are lined and adjustable at the neck and back.
  • All measurements are body measurements in centimetres, not garment.

Still unsure? Write to us and we will help you choose. 30-day returns. Always.